Most repairs are completed in store within 1 to 4 hours, depending on parts availability. If a part needs ordering we will tell you when you book in.

No appointment needed. Walk in to our store, or post your device to us and we will return it once repaired.

Yes. Check out online and post your device to us. As soon as it is repaired we send it straight back.

Every repair comes with a 12 month warranty.

We do not access or wipe your data to carry out a repair. We still recommend backing up beforehand as a sensible precaution.

In store we take cash, card, bank transfer or Klarna. Online orders are paid securely by card or Klarna at checkout.

The price shown is a guide for the most common repair on this model. Part costs can change, particularly on newer and Samsung devices, so we will always confirm the exact price with you before any work begins. There is never any obligation to go ahead.

If your speaker or microphone is crackly, quiet or silent we replace the faulty part. If the cause turns out to be software or debris we will let you know first.